COVID-19 UPDATE - TIER 2
The Heron Inn will open the doors once again from the 2nd December 2020, we are now taking bookings for inside and outside tables, please go to our BOOK ONLINE buton on the homepage, call on 01872 272773 or email enquiries@heroninnmalpas.co.uk
* All customers must follow the specific tier rules from their home post code. If you attempt to book a table and you are from another tier, your booking will be cancelled as per government guidelines. Cornwall has now entered Tier 2, you may only visit if you purchase a substantial meal. Once you food has been consumed, you will not be able to order any other drinks. Please respect these rules at all times. If you are turned away, this is due to the guidelines not being followed and not from The Heron Inn staff.
* No mixing of households. Maximum number of people per booking is 6. All MUST be from the same household. Mixing of tables for larger groups will be turned away.
* Tables will be fully sanitised between each customer.
* Upon arrival at The Heron Inn entrance staff will direct customers to their table.
* Online ordering is now available for all to use via your phone as well as full waitress service for inside tables (socially distanced)
* Sanitising stations will be located throughout the pub, inside,outside and in the toilets.
* Toilets will operate on a one in, one out system
* Orders for food and drink can only be made with a table number.
* One way system will be in operation whilst moving around the inside of the pub.
* Staff will wear PPE where necessary and will have temp checks before every shift.
* Staffing levels will be reduced, please be patient during busy times.
* Last orders for food is 9pm & 10pm on the bar. All customers must be vacated by 11pm as per government guidelines.
* Bookings are strongly advised.
* Bookings and arrival times will be staggered and length of time at the table will be advised at the time of booking.
* Groups of more than 6 making multiple bookings in order to dine as one party (even if seated apart) will be refused service and ultimately turned away upon arrival at the premises.
* All customers must be wearing a face covering when entering and exiting the building and when using the facilities within the building.
* Tier 2 customers must abide by tier 2 rules at all times.
We have been working hard to ensure all the changes we have made to our business will guarantee the safety of our staff and customers, we will continue to monitor government advice and will change and adapt where necessary.
Thank you for your patience and understanding, we are looking forward to welcoming everyone back to The Heron Inn with our usual warm, friendly welcome.
Welcome to the Heron Inn
The Heron Inn is a beautiful riverside gastropub on the outskirts of Truro, overlooking the Truro and Tresillian river where they join the river Fal. It boasts stunning views across the estuary and is accessible by both car and boat.
Malpas is situated in an area of outstanding natural beauty, with breath taking views of the rivers and surrounding hills. Covered in trees and foliage, the colours are exciting all year round, and even more so in autumn when the valley comes alive in a sea of reds, browns and yellows. There are fantastic walks from the village to the surrounding countryside, including the riverside walk to the picturesque village of St. Clement, and then onward to Tresillian. Read more about the local area.
Please Note: We do not have any disabled access into The Heron Inn or have any disabled toilets. We apologise for any inconvenience caused.
